Building Positive Behaviors
Forming habits, such as building positive behaviors, takes effort, energy, and time. Different people need different amounts of time to develop a new habit.
Conflict Management
Receiving Feedback
What is your response when someone tells you you could have done something better?
The Truth About Conflict
Conflict is costly if not handled effectively. It has the ability to wreak havoc on those personally involved, on entire organizations, and even on the clients those organizations serve.
Preparing for Difficult Conversations
The more you prepare for difficult conversations the more effective you can be.
Responding to Conflict
When you respond to a conflict, keep in mind there are two sides to every story.
How to Mediate Conflict
It can be challenging to help people navigate through a difficult conversation, to make sure both people feel heard, and to push them towards resolution.
Concluding the Conversation
The conclusion of a difficult conversation does not always mean each person fully agrees with the other party’s position in the argument, but it does have to end productively.
Right Time and Place for a Difficult Conversation
There is no perfect time to have a difficult conversation, but there are certainly times that are better than others.
Delegation – Resistance
Awareness of potential delegation barriers allows one to resist the temptation to underutilize delegation
Stage 2: Storming
In the storming stage, team members seek to prove their worth, or value, to the team.
Stage 3: Norming
As a team committed to a problem-solving mentality begins to work together compatibly, it moves from the storming stage into the norming stage.