Emotional Stability

truth about conflict

The Truth About Conflict

    Conflict is costly if not handled effectively. It has the ability to wreak havoc on those personally involved, on entire organizations, and even on the clients those organizations serve.

    see anger

    How to See Anger for What It Really Is

      When someone reacts in anger, it is difficult not to take the offense personally; but your ability to recognize anger for what it really is will increase your influence as a leader.